Questions
Frequently AskedQuestions
Plain answers to what people usually ask before they call. If yours is not here, ask it on the free 30-minute call.
Is the first call really free?
Yes. The first conversation is a free 30-minute call. It is there so you can hear how I work and I can hear what is going on, before either of us commits to anything.
Do you take insurance?
Ubuntu Counseling is private pay only. I do not bill insurance, and I provide superbills you can submit to your plan for out-of-network reimbursement. Whether a plan reimburses, and how much, is between you and your insurer.
In person or telehealth?
Both. In-person sessions are at 132 E Broadway Suite 303 in Eugene. Telehealth is available anywhere in Oregon. I am licensed in Oregon only, so I can work with you when you are located in Oregon.
Who do you see?
Children, teens, adults and seniors, plus couples and families. Some people come alone, some bring a partner, and some parents come without their child in the room.
What happens in a first session?
Mostly listening. I will ask what brought you in, what you have already tried, and what you would like to be different. Nothing gets pried open on a schedule that is not yours.
Can parents be part of the work?
Yes. I have been a behavioral interventionist, a child protection social worker, a school counselor and a foster parent. Parent and caregiver sessions are a normal part of children's and teens' work.
Are weekend appointments available?
Weekend appointments are available. Ask on the consultation call and I will tell you what I currently have open.
What if you are not the right fit?
I will say so on the free call and try to point you somewhere better. That is a normal, useful outcome of a consultation, not a failure.
Before You Reach Out